# How to review the marketplace queue

**For:** Manager | Admin
**You'll need:** Permission to review the marketplace. The marketplace must be turned on for your company.

The queue is where you keep an eye on everything changing hands — open shifts you posted, give-aways and marketplace your team posted, what's waiting on you, and what's already resolved.

## Open the queue

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:sync-group: platform

:::{tab-item} Web
:sync: web

1. In the header, open **Planning**.
2. Click **'Manage marketplace'**.

Offers that need a decision float to the top. Below them the list runs **soonest first** — the shift starting next is the one you're most likely to care about, so that's the default sort. Change it with the **'Order'** dropdown in the filter panel (shift start, deadline, or when it was posted).
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:::{tab-item} Mobile app
:sync: mobile

1. Tap **More** in the bottom bar, then **'Manager'**.
2. Tap **'Manage marketplace'**.

The queue arrives as one list under two segments at the top: **'Open shifts'** (the vacancies you posted) and **'Swaps'** (give-aways and 1:1 swaps your team posted). Pull down to refresh; the list pages in more as you scroll. **'Nothing to review'** means the segment you're on is empty.
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## Find what needs you

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:sync-group: platform

:::{tab-item} Web
:sync: web

Filter by **'Status'** to focus:

- **'Open'** — posted, nobody matched yet.
- **'Pending approval'** — someone responded to a give-away or swap and it's waiting on your decision.
- **'Partially filled'** — a multi-spot open shift with some spots still free.
- **'Completed'**, **'Rejected'**, **'Auto-rejected'**, **'Withdrawn'**, **'Expired'** — already resolved.

You can also filter by location, position, type, and shift date range, and choose which columns to show with **'Manage columns'**.
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:::{tab-item} Mobile app
:sync: mobile

Every row carries its status as a badge, so you scan rather than filter. The segment itself is the main split: **'Open shifts'** versus **'Swaps'**.

1. Tap **'Filter'** at the top right.
2. Under **'Sorting'**, pick **'Oldest first'** or **'Newest first'** — this orders both segments by shift start.
3. On the **'Swaps'** segment only, a **'Type'** scope also appears: tick **'Give away'**, **'1:1 swap'**, or both.
4. Apply.

The queue on mobile carries only what needs a decision, so there's no status, location, position, or date filter, and no column chooser — use the web app when you need to search resolved offers.
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## Read a row

::::{tab-set}
:sync-group: platform

:::{tab-item} Web
:sync: web

Open an offer to see it in full on the **'Review offer'** page:

- **'Type'** — open shift, give-away, or 1:1 swap.
- **'Spots'** — how many people the offer needs.
- **'Posted by'** — the manager or employee who created it.
- **'Posted on'** — when they created it.
- **'Deadline'** — when an unmatched offer auto-rejects.
- **'Responses'** — everyone who's put themselves forward, with their status, their return shift (on a swap), and their note.
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:::{tab-item} Mobile app
:sync: mobile

Tap a row to open the offer. It's titled by the shift's position and location, and shows:

- **'Start'** and **'End'**, **'Location'**, **'Area'** (when the shift has one), and **'Position'**.
- **'Status'** as a badge, and **'Type'** — open shift, give away, or 1:1 swap.
- **'Spots'** — on an open shift only.
- **'Posted by'** — the manager or employee who created it.
- **'Deadline'** — when an unmatched offer auto-rejects.
- **'Notes'** — whatever the poster wrote.
- **'Responses'** — a row carrying the count. Tap it for everyone who's put themselves forward, with their status, their note, and their return shift (on a 1:1 swap).
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```{note}
Offers far enough ahead may be awarded **without ever reaching you**, if your company sets an approval cutoff — and an open shift in **'First come'** claim mode awards itself to the first eligible responder by design. Only offers inside the cutoff land in **'Pending approval'**. See {doc}`/settings-and-admin/company-settings/marketplace`.
```

## Verify it worked

The list shows each offer with its shift, the people involved, the type, and the current status. Click a **'Pending approval'** row to make a decision.

## Related

- {doc}`award-an-offer`
- {doc}`reject-an-offer`
- {doc}`post-an-open-shift`
- {doc}`/settings-and-admin/company-settings/marketplace`