# How to withdraw an offer or response

**For:** Shift worker
**You'll need:** An offer you posted, or an application you submitted, that hasn't been approved yet.

Changed your mind? You can pull a swap back as long as it hasn't been approved.

## Withdraw an offer you posted

::::{tab-set}
:sync-group: platform

:::{tab-item} Web
:sync: web

1. Open **Planning → 'Shift marketplace'** and switch to the **'My offers'** tab.
2. Click the offer.
3. Click **'Withdraw'**.
:::

:::{tab-item} Mobile app
:sync: mobile

1. Tap **More → 'Shift marketplace'** and switch to the **'My offers'** segment.
2. Tap the offer.
3. Tap **'Withdraw'** in the top-right.

The action only appears while the offer is still live — a completed, rejected, or expired one has nothing to withdraw. It commits immediately, with no confirmation step, and needs a connection.
:::
::::

The offer closes, and anyone who had applied is told it's no longer available. The shift stays yours.

## Withdraw an application you made

::::{tab-set}
:sync-group: platform

:::{tab-item} Web
:sync: web

1. Open the offer you applied to (from the marketplace, or the link in your confirmation email).
2. Find your application and click **'Withdraw'**.
:::

:::{tab-item} Mobile app
:sync: mobile

1. Tap **More → 'Shift marketplace'** and switch to the **'My responses'** segment.
2. Tap your response.
3. Tap **'Withdraw application'** in the top-right.

Only a **'Pending'** response can be withdrawn; once it's been decided, the action is gone.
:::
::::

Your application is removed. The offer stays open for others, and your own shift (for a 1:1 swap) is freed back up.

```{note}
Once a manager approves a swap — or it auto-approves because no approval was required — it's final and can't be withdrawn. From that point, a change has to go through normal shift assignment.
```

## Verify it worked

The offer shows **'Withdrawn'**, or your application disappears from the offer page.

## Related

- {doc}`offer-a-shift`
- {doc}`respond-to-an-offer`