How to reject a swap#
For: Manager | Admin You’ll need: A swap offer with status ‘Open’ or ‘Pending approval’.
If a swap shouldn’t go ahead, reject it. Nothing on the schedule changes — the shift stays with the person who offered it.
Reject#
Open Planning → ‘Manage swaps’ and click the offer.
Click ‘Reject’.
What happens#
The offer’s status becomes ‘Rejected’.
Any pending applications are declined.
The original owner keeps the shift, and the people involved are emailed.
Note
Rejecting closes the offer for good. If the worker still needs cover, they can post a fresh offer — assuming the shift is still far enough out under your swap rules.
Verify it worked#
The offer shows a ‘Rejected’ badge and no longer accepts applications. The shift’s assignment is unchanged.