How to unapprove a time entry#
For: Manager You’ll need: A time entry with status ‘Approved’.
You’ll roll a single row back from ‘Approved’ to ‘Confirmed’ when an approval was premature or wrong. Shiftavo clears the audit stamp and records who unapproved the row, plus the reason if you give one.
Unapprove the row#
In the sidebar, go to Planning → Management → Timesheet.
Find the approved row.
Click ‘Unapprove’ on the row. A dropdown opens with a reason field and a second ‘Unapprove’ button.
Optionally, type why in the ‘Reason (optional)’ field.
Click the ‘Unapprove’ button in the dropdown.
On the row’s edit page, ‘Unapprove’ at the top opens the ‘Unapprove time entry?’ dialog, with the same optional reason. To unapprove several rows at once, with one reason for all of them, see How to use bulk actions on the timesheet.
The app’s review queue lists only rows that still need a confirmation or an approval, so you can undo an approval there only right after you gave it:
Tap More in the bottom bar, then ‘Manager’, then ‘Timesheets’.
Tap the row you’ve just approved — its badge reads ‘Approved’.
Tap ‘Undo approval’ in the sheet that opens.
Optionally, type why in the ‘Reason (optional)’ field.
Tap ‘Undo approval’ to confirm. ‘Cancel’ leaves the row approved.
The badge drops back to ‘Confirmed’ on the row itself. Once you refresh the list or leave the screen, approved rows are gone from it — unapprove them on the web.
What unapprove does#
The status flips back to ‘Confirmed’ (the confirmation itself is kept).
The approver and approval timestamp are cleared.
Who unapproved the row, and your reason if you gave one, are recorded in the row’s history.
The row stays unapproved until someone clicks ‘Approve’ again. Neither the tolerance-based automatic approval nor the ‘Automatic’ mode sweep approves it again, and saving new times doesn’t either.
Verify it worked#
A message reads “Approval cleared.” and the row’s status badge reads ‘Confirmed’ again. Click ‘Edit’ in the row’s kebab menu (⋮), then the ‘History’ icon button at the top of the edit page — the unapproval is listed, with your reason if you gave one.
Unapprove is how you unlock#
An approved row is locked: it offers no ‘Confirm’, ‘Undo confirmation’ or ‘Edit’, and saving new times is refused. Unapproving is what releases that lock, so the row can be edited again. See What a locked row looks like on the timesheet.