How to manage tiers on a leave policy#
For: Manager | Admin You’ll need: A leave policy with ‘Ceiling mode’ set to tiered. See How to manage leave policies.
You’ll add, edit, and delete the rungs of the entitlement ladder on a tiered policy.
Open the policy detail#
In the left sidebar, go to Company → Leave policies.
Click the policy’s name.
The detail page shows the tier ladder under a ‘Tiers’ section, sorted by ‘Min service years’ ascending.
Add a tier#
In the ‘Tiers’ section, click ‘Add tier’.
Enter ‘Min service years’ — the threshold at which this tier kicks in (e.g.
5).Enter ‘Duration value’ and choose a ‘Duration unit’ (days, hours, or weeks) — the entitlement at and above this threshold.
(Optional) Enter a ‘Label’ — what people see on the ledger and request form (“Year 5+ — 5 weeks”).
Click ‘Save’.
Tip
Always include a tier with ‘Min service years’ = 0 — it’s the entitlement for new joiners. Without it, Shiftavo has nothing to grant in their first years.
Edit a tier#
On the row for the tier, click the edit icon (pencil).
Change any field.
Click ‘Save’.
Edits don’t rewrite past GRANT rows in the ledger — they apply at the next period start.
Delete a tier#
On the row for the tier, click the delete icon (trash).
In the confirm dialog, click ‘Delete tier’.
Verify it worked#
The ladder on the detail page reflects your changes immediately. When the next period starts, Shiftavo reads each person’s service years (computed from the ‘Service-year anchor’ — see Aggregation, anchors, ceilings, and accrual) and grants the entitlement from the matching tier.