How to review the swap queue#
For: Manager | Admin You’ll need: Permission to review swaps. Swaps must be turned on for your company.
The swap queue is where you keep an eye on everything happening in the marketplace — what’s open, what’s waiting on you, and what’s already been decided.
Open the queue#
In the left sidebar, open Planning.
Click ‘Manage swaps’.
Find what needs you#
Filter by status to focus the list:
Open — posted, no one matched yet.
Pending approval — someone applied and the swap is waiting on your decision.
Approved, Rejected, Auto-rejected, Withdrawn, Expired — already resolved.
You can also filter by location, position, type, and shift date.
Note
Swaps far enough ahead may auto-approve without ever reaching this queue, if your company sets an approval cutoff. Only swaps inside the cutoff window land in ‘Pending approval’. See How to set shift-swap rules.
Verify it worked#
The list shows each offer with its shift, the people involved, the type, and the current status. Click a ‘Pending approval’ row to make a decision.