The ‘Publish’ button doesn’t do anything#
For: Manager You’ll need: Nothing.
You hit ‘Publish’ on the publish horizon page and either nothing happened, or an info toast said “No draft shifts matched the cutoff.” Shiftavo only publishes DRAFT shifts inside your range and matching your filter — if there are none, the action is a no-op.
Check three possibilities#
The shifts are already published. A shift that’s in ‘Published’ state stays published; the button skips it. Filter the calendar to ‘Status: Draft’ and confirm there’s actually anything to publish.
There are no DRAFT shifts in the cutoff range. The publish horizon takes a cutoff datetime — every DRAFT shift that starts on or before that cutoff gets published. If your cutoff is in the past, or the only DRAFTs start after it, the button publishes nothing. Move the cutoff forward.
The location filter rules them out. The publish form has an optional location filter. If it’s set to a site with no DRAFT shifts in range, the action is empty. Clear the filter or switch the location.
Verify it worked#
After you click ‘Publish’, you’re back on the planning list (or on the calendar, if you started there) and a toast gives the count — for example “12 shifts published.” Those shifts’ badges now read ‘Published’ — or ‘Pending’ if your company uses shift acceptance and people are on them.
Still stuck?#
Contact support with: your company name, your email, the time the problem started, and what you were trying to do.