I need help and it’s not here#
For: Manager | Shift worker | Admin You’ll need: Nothing.
If none of the troubleshooting articles match what you’re seeing, write to us.
Write to us#
Contact support — in the app, that’s the account menu (top-right) → ‘Helpdesk’. Please include:
Your company name.
Your email (the one you sign in with).
The time the problem started.
What you were trying to do.
What happened instead, and any error message Shiftavo showed you.
The more of those we have up-front, the fewer back-and-forth emails before we can help.
Verify it worked#
Your message is on its way with the company name, your email, the time it started, and what you were doing — the four things that save a round of follow-up emails.