The calendar is empty#
For: Manager | Shift worker You’ll need: Nothing.
You opened Planning → Calendar and it’s blank — no shifts, no blocks, just an empty grid. Almost always a filter, the wrong location, or a date range with nothing in it.
Check five possibilities#
Filters are hiding everything. Look at the chips under the toolbar — every active filter is one. If a ‘Status’ chip reads ‘Published’ and you have only draft shifts, the calendar will be empty. Click ‘Clear’ to drop them all.
You’re scoped to the wrong location. If your ‘Location’ filter is set to a site with no shifts in this range, the calendar is blank. Switch the location or clear the filter.
The date range has no shifts. Calendar views only show what’s inside the visible range. Use the toolbar arrows to jump to a week you know has shifts; use the ‘Today’ button to snap back.
No shifts have been created yet. A brand-new company has an empty schedule. Create one with the ‘Create’ button (top-right) → ‘Shift’, or apply a schedule template.
Your view mode is wrong for what you’re looking at. People views (e.g. ‘People week timeline’) only render people you have access to. If you have no people in scope, the view is empty. Switch to ‘Month’ or ‘Week timeline’ to see shifts independent of people.
Verify it worked#
Shifts render for the week you are on. If they only appeared after you cleared a chip or switched to ‘Month’, the calendar was never empty — it was scoped.
Still stuck?#
Contact support with: your company name, your email, the time the problem started, and what you were trying to do.