How to read the eligible-vs-qualified split#
For: Manager You’ll need: Nothing.
The coverage tooltip lists unassigned people in two groups so you can see at a glance whether you have skill-ready staff to fill a gap.
The two groups#
- Qualified
People who are MLP-eligible and have every required skill for the shift’s position. Assign them and you’re done — no warnings.
- Eligible but skill-gapped
People who are in the MLP pool but missing one or more required skills. They show up in the assignment dropdown with a skill-gap warning. Use them only if you’re willing to override the warning.
Why the split matters#
A red coverage cell with five qualified candidates means you have a routine staffing problem. A red cell with zero qualified and five skill-gapped candidates means you have a training problem.