How to set the attendance grace period#
For: Admin You’ll need: Owner or Admin role.
You’ll set how many minutes after a shift’s start time count as “on time” before Shiftavo marks the worker as late or absent.
Open the company settings#
Open the account dropdown (top-right) and click ‘Settings’.
In the right column, find the ‘Attendance’ section.
Set the grace minutes#
In the ‘Attendance grace period (minutes)’ field, enter the number of minutes (for example ‘5’).
Anyone who clocks in within this window is treated as on time. After it, the time entry shows as late, and after a longer threshold the shift is recorded as absent.
Note
The grace period cuts both ways: it’s also the window in which someone is allowed to clock in early. The kiosk looks for the next shift scheduled at that tablet’s location and area within the grace window either side of its start — so nobody can arrive two hours before their shift and start the clock. Widen the grace period if your team legitimately shows up well ahead.
The same value decides when a forgotten clock-out gets its reminder push — see What happens when someone forgets to clock out.
Save#
Click ‘Save’.
Verify it worked#
Open the Attendance report. Late and absent flags reflect the new grace value.