How to set the attendance grace period#
For: Admin You’ll need: Owner or Admin role.
You’ll set how many minutes around a shift’s scheduled start and end still count as on time before the Attendance report flags someone as late, early, or leaving early. You’ll also set how early people can clock in — a separate setting in the same section.
Open the company settings#
Open the account menu (top-right) and click ‘Settings’.
In the right column, find the ‘Attendance’ section.
Set the grace minutes#
In the ‘Attendance grace period (minutes)’ field, enter the number of minutes (for example ‘5’).
A clock-in up to this many minutes after the scheduled start still counts as on time; a later one is flagged as late. The same tolerance applies to clocking in early and to leaving early. A shift with no clock-in at all is a no-show, whatever the grace period.
The same value decides when a forgotten clock-out gets its reminder push — see What happens when someone forgets to clock out.
Set how early people can clock in#
In the ‘Clock-in opens before shift (minutes)’ field, enter how many minutes before the scheduled start a clock-in is accepted. The default is 30.
This applies at the kiosk and in the mobile app. A clock-in before the window is refused with the time it opens, for example “Too early — you can clock in from 17:55” at the kiosk. A late clock-in is never blocked. The window is separate from the grace period: changing one doesn’t move the other.
Save#
Click ‘Save’.
Verify it worked#
Open the Attendance report. The late, early-arrival and early-leave flags reflect the new grace value.