I can’t see the timesheet (or it’s empty)#
For: Shift worker You’ll need: Nothing.
You opened Planning → Timesheet and it’s empty, you can’t find a particular shift, or you expected to see your colleagues’ hours too. Here’s what’s normal and what isn’t.
What you can see#
As a shift worker, the timesheet shows only your own finished shifts — never your colleagues’. On your own rows you can edit the clock times and confirm your hours; approving is a manager’s job. See Who can see the timesheet.
Check three possibilities#
The list is empty. You have no finished, published shifts yet. A shift only becomes a timesheet row once it’s both published and in the past.
A specific shift is missing. It may not have finished yet, or it wasn’t published. Check it on How to see your schedule.
You expected to see everyone. The company-wide timesheet is manager-only. If you manage a location, ask your manager to grant you the manager role there.
Still stuck?#
Email support@shiftavo.com with: your company name, your email, the time the problem started, and what you were trying to do.