A recurring shift edit did something unexpected#
For: Manager You’ll need: Nothing.
You changed one Tuesday shift in a recurring series — and either every Tuesday changed, or only that one did, or the series split in half. Shiftavo asks you which scope you wanted; the wrong choice produces surprising results.
What the scope chooser does#
When you save an edit on a recurring shift, Shiftavo pops a modal with three choices:
‘This shift only’ — change only the shift you opened. Every other occurrence stays the same. The series remembers this date as an exception.
‘This and following shifts’ — split the series at this date. The original series ends just before this date; a new series starts here with your edits. Past occurrences are untouched.
‘All shifts in the series’ — regenerate the entire series from your edits. Past and future occurrences both change. Any ‘This shift only’ exceptions you made earlier are preserved.
The mobile app offers the same three scopes as ‘This occurrence only’, ‘This and following’, and ‘Entire series’.
Check five possibilities#
You picked the wrong scope. If the change was bigger or smaller than you wanted, undo it: open the same shift again and apply the opposite scope (or fix individual children with ‘This shift only’).
The change was a date or time change in a weekly pattern with multiple weekdays. Shiftavo shows a different modal for these — ‘Change dates for following shifts’ — with two choices whose titles are built from your edit, like “Only change Monday shifts to Tuesday” versus “Shift all weekdays forward by 1 day”. Re-open the shift and read the two options closely.
You meant to edit one occurrence but the modal didn’t appear. Non-recurring shifts don’t show the chooser. Make sure you opened the recurring child you intended; the parent series and standalone shifts behave differently.
You published, unpublished, or cancelled one occurrence and the whole series changed. That’s by design: ‘Publish’, ‘Unpublish’, and ‘Cancel shift’ on a recurring shift’s edit page act on every occurrence of the series at a location you have access to, and skip the ones they can’t change. To publish only part of a series, use How to publish shifts up to a cutoff — it only publishes the occurrences that start by the cutoff.
Marketplace offers or accept/decline answers disappeared. Changing the time, date, location, or position of occurrences — whichever scope you pick — withdraws the live marketplace offers on the occurrences you changed, and everyone who responded is told. The answers of the people still on those occurrences go back to ‘Pending’ — the same as when you edit a single shift.
Verify it worked#
Open the series on the calendar and look at the occurrences either side of the one you edited. Only the ones your chosen scope covers carry the change; the rest are untouched.
Still stuck?#
Contact support with: your company name, your email, the time the problem started, and what you were trying to do.