A recurring shift edit did something unexpected#
For: Manager You’ll need: Nothing.
You changed one Tuesday shift in a recurring series — and either every Tuesday changed, or only that one did, or the series split in half. Shiftavo asks you which scope you wanted; the wrong choice produces surprising results.
What the scope chooser does#
When you save an edit on a recurring shift, Shiftavo pops a modal with three choices:
‘This occurrence’ — change only the shift you opened. Every other occurrence stays the same. The series remembers this date as an exception.
‘This and following occurrences’ — split the series at this date. The original series ends just before today; a new series starts here with your edits. Past occurrences are untouched.
‘All occurrences’ — regenerate the entire series from your edits. Past and future occurrences both change. Any ‘This occurrence’ exceptions you made earlier are preserved.
Check three possibilities#
You picked the wrong scope. If the change was bigger or smaller than you wanted, undo it: open the same shift again and apply the opposite scope (or fix individual children with ‘This occurrence’).
The change was a date or time change in a weekly pattern with multiple weekdays. Shiftavo shows a different modal for these — ‘Smart-replace this weekday’ vs ‘Shift the entire series’. Re-open the shift and look closely at the modal copy.
You meant to edit one occurrence but the modal didn’t appear. Non-recurring shifts don’t show the chooser. Make sure you opened the recurring child you intended; the parent series and standalone shifts behave differently.
Still stuck?#
Email support@shiftavo.com with: your company name, your email, the time the problem started, and what you were trying to do.