The app is slow or unresponsive#
For: Manager | Shift worker | Admin You’ll need: Nothing.
Shiftavo feels sluggish, the calendar takes ages to draw, or a click does nothing for several seconds.
Check four possibilities#
Refresh the browser tab. Long-running tabs accumulate state. A hard refresh (Ctrl/Cmd + Shift + R) usually fixes it.
Clear your filters. Heavy filter combinations on a large date range force the server to scan more data. Click ‘Clear’ and shrink the visible range.
Switch to a lighter view. People timeline views (‘People week timeline’, ‘People month’) render every person row and every shift block. ‘Month’ is much lighter. Use the calendar view dropdown to switch.
Check your connection. A flaky network looks like a slow app. Try another site; if everything’s slow, the problem is upstream.
Verify it worked#
The page you were on loads at a normal speed with a narrower date range or fewer filters. If it is still slow after that, the cause is not the amount of data on screen.
Still stuck?#
Contact support with: your company name, your email, the time the problem started, and what you were trying to do.