Why a shift can’t be edited or deleted: locked periods#
For: Manager You’ll need: Nothing.
Shiftavo blocks edits and deletes on shifts that fall inside a closed company period or are attached to an approved time entry. This protects payroll-relevant history.
When you’ll see the rejection#
You try to save or delete a shift and get an error like “This shift is in a locked period and can’t be changed”.
What causes a lock#
The shift’s date is inside a closed company period — see Company periods.
The shift has an approved time entry — once a time entry is approved, the underlying shift is frozen.
How to unlock#
You’ll need to undo whichever lock applies:
Period lock — reopen the company period. (Owner / Admin only.)
Approved time entry lock — unapprove the time entry first.
After the lock is cleared, edit or delete the shift normally.
Warning
Reopening a closed period or unapproving a time entry has downstream effects on payroll exports and accruals. Don’t unlock unless you understand them.