How to start a subscription#

For: Admin You’ll need: Owner role on the tenant. A credit card or other payment method Stripe accepts in your country.

You’ll start a paid Shiftavo subscription by entering payment details on a Stripe-hosted Checkout page.

Open billing#

  1. Open the account dropdown (top-right) and click ‘Account’.

  2. In the sign-in service, click ‘Billing’.

Start the Checkout flow#

  1. Click ‘Start subscription’.

Shiftavo creates a Stripe Checkout Session and redirects you to a Stripe-hosted page.

Enter your payment details on Stripe#

  1. On the Stripe Checkout page, enter your billing email, country, and payment method.

  2. Confirm the plan and click ‘Subscribe’.

You’re returned to Shiftavo.

Verify it worked#

Your tenant’s billing status flips to ‘Active’. Open billing again and you should see the ‘Manage billing’ option (see How to manage billing).

Tip

If you started a trial, the subscription is created the moment you enter payment details — billing only starts when the trial ends. See How trials and grace periods work.