How to confirm your hours#
For: Shift worker You’ll need: A finished shift, in a company that doesn’t approve hours automatically (your manager will know).
When you confirm your worked hours, you’re saying “yes, these are the hours I worked.” Some companies won’t approve your hours until you have. You’ll usually do this without thinking about it. This article covers both ways.
The easy way: clock out#
Whether you clock out at a shared tablet or in the mobile app, clocking out is your confirmation. There’s nothing extra to do — your hours are confirmed the moment you tap ‘Clock out’. See How a worker uses the kiosk.
Confirm it yourself#
If you didn’t clock in and out — or you need to confirm a shift later:
In the sidebar, go to Planning → Management → Timesheet. You’ll see only your own shifts.
Find the shift, showing status ‘Scheduled’.
Check the clock-in and clock-out times. If they’re wrong, fix them with ‘Edit’ in the row’s kebab menu (⋮) instead — saving the right times confirms them, so you’re done.
Click ‘Confirm’ on the row.
The status changes to ‘Confirmed’, and your manager can now approve it.
Tip
Confirmed by mistake? Click ‘Undo confirmation’ on the row — as long as a manager hasn’t approved it yet. After that, ask your manager. Noticed a wrong time? Fix it with ‘Edit’.
Tap More in the bottom bar, then ‘Timesheets’. You’ll see only your own shifts.
Find the shift, showing status ‘Scheduled’, and tap it.
If the recorded times are wrong, tap ‘Correct times’ instead — you’ll be asked why they need changing, and saving the correction confirms it.
Tap ‘Confirm hours’.
The status changes to ‘Confirmed’, and your manager can now approve it.
Tap the filter icon (top-right) to narrow the list — by date, location, position, or status (‘Scheduled’, ‘Confirmed’, ‘Approved’) — or to flip the sort order.
Tip
Confirmed by mistake? Tap the row again and choose ‘Undo confirmation’ — as long as a manager hasn’t approved it yet. An approved row is locked and offers no actions.
Confirming needs a connection. Offline, the sheet says so and only shows the shift’s details. If the shift was confirmed in the meantime — on another device, or by your manager — the app just refreshes the list.
A shift that was cancelled after you recorded hours on it stays on your timesheet with a ‘Cancelled’ badge — on the web in the ‘Actual’ column, in the app next to the shift’s times. Its hours still count.
Before confirming an unpunched shift, check the displayed breaks and paid hours as well as the times. Depending on your company’s break policy, confirmation can record expected breaks with the scheduled hours. Undoing a confirmation keeps punched times and their breaks, but removes hours and breaks that were typed in or filled from the schedule. To fix one detail while keeping the rest, use a correction — see Record and review breaks.
What if I can’t confirm?#
A shift that hasn’t ended yet reads ‘Not yet ended’, and one you’re still clocked in to reads ‘Still clocked in’ — confirm it once it’s over and you’ve clocked out. A shift with nothing recorded during your approved leave reads ‘Approved leave’ — if you worked anyway, enter your times instead. See My time entry won’t confirm.
If you’ve left the company, are off sick, or just can’t get to a device, your manager can confirm your hours for you. The hours never get stuck.
If your company approves hours automatically, you won’t see ‘Confirm’ — there’s nothing for you to confirm by hand, except on shifts that ended before your company switched to it.
Verify it worked#
Find the shift again on your timesheet. Its status reads ‘Confirmed’, and ‘Undo confirmation’ has taken the place of ‘Confirm’. If it still reads ‘Scheduled’, the confirmation didn’t go through — check your connection and try again.