How to offer a shift on the marketplace#
For: Shift worker You’ll need: A published shift assigned to you, far enough in the future that your company’s swap rules still allow it. Swaps must be turned on for your company.
Can’t work a shift you’ve been given? Offer it on the shift marketplace. Other eligible colleagues see it and can pick it up — either as a straight hand-off or as a trade for one of their own shifts.
Choose the swap type#
Your company decides which types are allowed:
Give away — someone else takes your shift and you get nothing back. Use this when you just need cover.
1:1 swap — a colleague takes your shift and you take one of theirs in return.
Offer the shift#
Open the shift from your schedule or shifts list.
Click ‘Offer for swap’.
Pick the type (give-away or 1:1 swap), if both are available.
(Optional) Add a note for colleagues — why you need cover, or what you’re after in a trade.
Click ‘Save’ to publish.
Note
If you don’t see the ‘Offer for swap’ button, the shift may already be on the marketplace (a shift can carry only one live offer at a time), you may have clocked in, its hours may be approved, or give-aways and swaps may be off for your company. A shift that starts sooner than your company’s minimum notice is refused when you save, with a message saying how many hours’ notice is needed. See Troubleshooting.
You start from the marketplace, not from the shift — the shift detail has no offer button.
Tap More → ‘Shift marketplace’.
Tap ‘Offer shift’ (the button at the bottom on Android, + in the top bar on iPhone).
A ‘Pick a shift to offer’ sheet lists your upcoming shifts, minus any you’ve already offered. Tap the one you want to give up.
On the ‘Offer shift’ form, set ‘Type’ — ‘Give away’ or ‘1:1 swap’.
(Optional) Add a note for colleagues.
Tap ‘Done’ (top-right) to publish.
Posting an offer needs a connection: offline the button is greyed out and the screen says “You’re offline. Connect to submit.” If the sheet says “You have no upcoming shifts to offer”, every shift you hold is either already offered or in the past.
What happens#
The offer goes live on the marketplace with status ‘Open’.
Every colleague who is qualified to work the shift (right position, right location, and — if your company requires it — the right skills), and isn’t on approved leave or marked unavailable at that time, is notified — the bell and push notifications arrive right away, and the email follows their ‘Shift marketplace emails’ cadence (a daily digest by default).
The offer takes responses until its deadline, shortly before the shift starts. If nobody has responded by then, it closes as ‘Expired’ and the shift stays yours.
It also ends if you withdraw it, a manager rejects it, or a manager reassigns the shift to someone else or unpublishes it. Anyone who responded is told.
Verify it worked#
The shift now shows an open-offer badge, and the offer appears under the ‘My offers’ view of the shift marketplace with status ‘Open’ — the ‘My offers’ segment on mobile.