How to acknowledge an extended absence

How to acknowledge an extended absence#

For: Manager | Admin You’ll need: A leave request carrying the ‘Extended’ flag.

You’ll clear the flag Shiftavo raises when a worker lengthens an absence you already approved. The absence itself needs no second approval — acknowledging is you confirming you’ve seen it and dealt with the coverage.

Why the request is back in your queue#

When someone extends their own sick leave, the request stays ‘Confirmed’ and stays booked. It deliberately does not drop back to ‘Pending’: pending leave doesn’t block the schedule, so reverting it would make the days the person is actually ill look bookable again.

Instead the request is flagged. The extra days usually carry shifts that now need cover, so the flag is what puts it in front of you.

The flag compares the new end with the last settled one — the end you approved or acknowledged, or an earlier end the worker has since shortened it to. If the worker pulls an extended end back in but it still runs past that date, the flag stays; once the absence ends on or before it again, the flag clears.

A manager’s own end-date change never raises the flag — making the change is the review.

Find flagged requests#

  1. In the sidebar, open Company → Time & leave → Leave requests.

  2. Click the filter icon in the toolbar, choose ‘Only extended, needs review’, tick ‘Yes’, and click ‘Apply’.

  3. Click the row. A flagged request carries an ‘Extended’ badge next to its status on its detail page; the review form is where the ‘Acknowledge’ button sits.

  1. Tap More → Manager → ‘Leave requests’.

  2. Tap a ‘Confirmed’ request. A flagged one shows an ‘Extension awaiting acknowledgement’ row with the time the worker first extended it. There’s no filter on mobile, so scroll to find it.

Acknowledge#

  1. Click ‘Acknowledge’ at the top of the review form.

  1. Tap ‘Acknowledge extension’.

The button only appears while the flag is set, so there’s nothing to acknowledge twice.

Verify it worked#

You’re redirected to the leave requests list with a success toast. The request drops out of the ‘Only extended, needs review’ filter, and its detail page no longer shows the ‘Extended’ badge. Its status is unchanged — it was, and stays, ‘Confirmed’.

Note

The flag also clears on its own if you revoke the request or change its end date yourself. Both are a decision, so a separate acknowledgement would be noise. It clears as well when the worker withdraws the request.