Shift marketplace

The shift marketplace is the one place where a scheduled shift changes hands. It covers three things at once:

• Open shift — a manager posts a vacancy and eligible employees claim it.

• Give-away — an employee hands off a shift with nothing in return.

• 1:1 swap — an employee trades a shift for a colleague’s.

Whatever the kind, the vocabulary is the same. Somebody posts an offer; anyone eligible sends a response (what you’d otherwise call an application); a manager, or the rules, award the offer to one of them. Only people who could actually work the shift ever see it — position and location qualification, availability, skills, and confirmed leave are all checked before an offer is shown, and again when it’s awarded.

This section covers the manager side: posting a vacancy, the review queue, and awarding or rejecting an offer. For the worker side — browsing, offering, responding — see For shift workers. To turn the feature on and tune the rules, see How to set shift-marketplace rules.

Note

Depending on your policy, a manager approves close-in offers while ones further out are awarded automatically, and an open shift can be set to award itself to whoever claims it first.