How to read the day detail#
For: Manager | Admin You’ll need: The demand plan open.
A day total tells you how busy. The day detail tells you when, and why the number is what it is. It is the page to open when a forecast looks wrong.
Open it#
Go to Planning → Demand → Demand plan.
Click the row of the day you want to inspect.
The day expands into one row per interval.
What the columns mean#
Column |
What it shows |
|---|---|
‘Interval’ |
The time slot the row covers. |
‘In use’ |
The number staffing is built on right now — your own override if you set one, otherwise the forecast. |
‘Weekday level’ |
What this weekday normally runs at, from your recent history. |
‘Last year’ |
The same week and weekday a year ago, adjusted for how the location has grown since. |
‘Benchmark’ |
A reference figure the forecast is scored against. |
‘In use’ is not simply the biggest or the newest of the others: the forecast weighs the weekday level against last year by how accurate each has recently been on your data. That is why ‘In use’ can sit between them.
The adjustment line#
Above a day’s intervals, a line names what moved that day’s forecast and by how much — a holiday, the season, a payday, a marker you set. A day where nothing moved the forecast carries no line. That is the answer to “why is this Thursday higher than last Thursday”.
A worked example#
At the 19:00 interval you might see:
In use 1020 · Weekday level 1080 · Last year 900 · Benchmark 1045
Last year is lower because the location has grown since. The forecast weighs the two by recent accuracy and lands on 1020, which is what staffing uses at 19:00. If you know it will be busier than that, set your own day forecast for that day — see How to set your own day forecast.
When the day is blank#
‘Nothing to show for this day yet.’ means there is no forecast for that day and driver — usually too little history, or the driver doesn’t apply to that location.
Verify it worked#
The interval rows sum to roughly the day total shown in the week grid.