I can’t edit or delete a shift#
For: Manager You’ll need: Nothing.
You opened a shift, made a change, hit ‚Save‘ — and Shiftavo refused. Or the ‚Delete‘ button is disabled. The shift is almost certainly locked: it falls inside a closed company period, or its time entry has already been approved.
Check three possibilities#
The shift is in a closed company period. Closed periods are immutable. The shift’s date sits inside a period that’s been closed (which also locked time entries inside it). To edit or delete, an admin has to reopen the period — see Close a company period for how closing and reopening work.
The time entry behind the shift has been approved. Approving a time entry locks the shift it points to. Have a manager unapprove the entry first, then edit the shift, then re-approve. See How to unapprove a time entry.
You don’t have edit permission. Shift workers can’t edit shifts; only managers and admins can. If the form opens but ‚Save‘ does nothing, check your role.
Still stuck?#
Email support@shiftavo.com with: your company name, your email, the time the problem started, and what you were trying to do.